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Future Psych Solutions

Updated 2026-07-17 · 1,650 reviewed · 237 listed · Scored from 309 Google reviews · How we rank ›

4.5(309) 77 composite score See reviews on Google ✓ Google-verified
Mental Health & Anxiety CounselingSubstance Abuse & Addiction CounselingCareer & Life Coaching
Future Psych Solutions
Services
Mental Health & Anxiety Counseling, Substance Abuse & Addiction Counseling, Career & Life Coaching
Reviews
309

What recent reviews say

Multiple long-term patients credit Dr. DuBose, Holly (prescriber), and the wider team with life-changing care for depression, anxiety, and PTSD through therapies including TMS and ketamine infusions. Staff warmth and willingness to form individualized treatment plans emerge consistently across five-star reviews and staff testimonials.

However, accessibility falters significantly: repeated complaints about unanswered phone lines over days, months-long delays initiating treatments despite insurance approval, and surprise administrative charges. One critical safety incident involved a mishandled IV infusion and medication overdose that staff failed to report to the provider. These gaps in communication and operational oversight create friction that reviewers describe as harmful to fragile mental health.

Praised for
  • compassionate, attentive providers
  • advanced treatment options (TMS, ketamine, Spravato)
  • staff genuinely invested in patients
  • transformative outcomes for depression and anxiety
Watch-outs
  • poor phone access and communication delays
  • administrative fees not covered by insurance
  • medication handling errors and safety concerns
  • slow insurance approval process for treatments
compassionategood-listenerskilled-staffpersonalized-treatmentlife-changinghard-to-reachpoor-communicationinsurance-hasslesoverpriced
Best for: Patients seeking advanced therapies for treatment-resistant depression, PTSD, or anxiety who have time for frequent appointments.
Think twice if: Difficult phone access and months-long delays initiating insurance-based treatments are dealbreakers for you; also confirm coverage of administrative fees upfront.

Strengths

  • Specialized therapies (TMS, ketamine infusions, Spravato)
  • Dr. DuBose and Holly recognized for individualized, attentive care
  • Providers explain treatment options thoroughly

Worth knowing

  • Dr. DuBose and Holly (prescriber) named repeatedly for clinical excellence and compassion
  • TMS: reviewers report 47 sessions of 25 minutes each; one patient completed treatment and felt substantial symptom relief
  • One patient detailed IV infiltration during ketamine infusion (medication error and overdose incident January 2026) with delayed provider notification and inadequate aftercare
  • Medicare accepted
  • A recent five-star review notes office management intervened to resolve scheduling and communication issues after initial complaints

What reviews say by service

Mental Health & Anxiety Counseling
Holly and Dr. DuBose praised for medication management, psychotherapy, and attentiveness; one patient cites ten-year care arc and recovery from major depression and generalized anxiety disorder.
Grief & Trauma Counseling
PTSD treatment offered; one veteran reported ketamine therapy attempt with critical medication handling error and safety breach; another patient notes Dr. DuBose's trauma-informed approach.
Substance Abuse & Addiction Counseling
Substance abuse listed as service; no detailed review evidence of this service specifically.
Career & Life Coaching
One psychiatrist colleague reports business coaching with Dr. DuBose; no patient-level evidence.

How it compares

  • Rated 4.5 against a 4.65 average across the 156 mental health & anxiety counseling businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 67
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
266
4
6
3
2
2
5
1
30

Common questions

Does Future Psych Solutions accept insurance?
Yes, Medicare is accepted. However, reviewers report administrative fees not covered by insurance and insurance-based treatment approvals can take months.
What therapies are available for treatment-resistant depression?
The business offers TMS (Transcranial Magnetic Stimulation), ketamine infusions, and Spravato nasal spray. One reviewer completed 47 sessions of TMS at 25 minutes each.
How difficult is it to reach the office by phone?
Multiple reviewers report unanswered phone lines requiring repeated calls and voicemails over days or weeks. Recent reviews suggest some improvement after office management intervention.
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Last updated 2026-07-17