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Kroger Pharmacy

Updated 2026-07-17 · 1,650 reviewed · 237 listed · Scored from 29 Google reviews · How we rank ›

4.0(29) 71 composite score See reviews on Google ✓ Google-verified moderate
Mental Health & Anxiety Counseling
Kroger Pharmacy
Price
moderate
Service
Mental Health & Anxiety Counseling
Reviews
29

What recent reviews say

Reviewers consistently praise the pharmacy staff for warmth and personal attention, with Matt, Paul, and Wade named for going above the norm. A recent review highlighted the pharmacy's commitment to human interaction over automated systems. However, reaching the pharmacy by phone can be difficult, and wait times during pickup rush can stretch to 20 minutes when understaffed.

Praised for
  • friendly and caring staff
  • personalized patient care
  • professional service
  • quick fills
  • direct access to pharmacists
Watch-outs
  • hard to reach by phone
  • understaffed at peak times
  • pricing higher than competitors
compassionategood-listenerprofessional-demeanorlong-wait-for-appointmenthard-to-reachoverpriced
Best for: Patients who value personal relationships with pharmacy staff over transaction speed.
Think twice if: People relying on phone support should be prepared for delays; generic prices can run higher than chain competitors.

Strengths

  • named staff known for patient respect
  • human-centered service without AI automation
  • direct phone access to pharmacists for questions

Worth knowing

  • Staff members Matt, Paul, and Wade named for respectful, attentive care
  • Pharmacy maintains human-staffed call center rather than automated systems
  • Wait times during peak hours reported at up to 20 minutes
  • Recently modernized pharmacy location within store

How it compares

  • Rated 4 against a 4.65 average across the 156 mental health & anxiety counseling businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 53
Review volume 64
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
17
4
5
3
2
2
0
1
5

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Last updated 2026-07-17