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LRADAC

Updated 2026-07-17 · 1,650 reviewed · 237 listed · Scored from 53 Google reviews · How we rank ›

3.0(53) 54 composite score See reviews on Google ✓ Google-verified
Substance Abuse & Addiction Counseling
LRADAC
Service
Substance Abuse & Addiction Counseling
Reviews
53

What recent reviews say

Clients who connect with clinical staff report transformation and respect; several say LRADAC is the only place they'll return to. The barrier for many is the front desk: reviewers consistently describe receptionists as cold, dismissive, or unwilling to answer basic questions. Wait times stretch past an hour, intake appointments get missed due to unclear instructions, and a few describe residential program food and activities as minimal. When counselors engage, outcomes shine; when you call ahead, expect friction.

Praised for
  • compassionate individual staff
  • life-changing outcomes
  • professional and nonjudgmental clinicians
  • comprehensive program options
Watch-outs
  • rude or dismissive receptionists
  • long wait times and intake backlogs
  • understaffing and closures
  • poor communication about procedures
  • residential care quality concerns
compassionateskilled-stafflong-wait-for-appointmenthard-to-reachpoor-communicationjudgment-freehelped-me-copelife-changing
Best for: People committed to recovery who can navigate waitlists and have support getting past intake.
Think twice if: Reception can be cold or dismissive; expect long waits and unclear timelines at intake. Early closures due to staffing have happened.

Strengths

  • Clinicians and nurses deliver nonjudgmental, skilled care
  • Multiple program pathways including medication for opioid use disorder
  • Staff who remember clients and persist through cancellations

Worth knowing

  • Named clinical staff praised: Victoria and Gerri (clinical team)
  • Receptionist named Gwenn noted in complaints about phone manner
  • Receptionist named Angel cited in wait-time and communication issues
  • Clients report waits of 20-30 minutes or longer for intake
  • One client charged $200 for assessment, demanded itemized receipt, account sent to collections
  • Residential program includes detoxification, limited group therapy (10 minutes or less reported), cafeteria meals

What reviews say by service

Substance Abuse & Addiction Counseling
Clinical staff deliver compassionate, skilled care and medication-assisted treatment; receptionists create barriers and wait times are severe.

How it compares

  • Rated 3 against a 4.44 average across the 31 substance abuse & addiction counseling businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 2
Review volume 75
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
18
4
7
3
5
2
2
1
21

Common questions

How long does the intake process take?
Multiple hours according to intake staff; reviewers report waits of 20-30 minutes or longer at check-in, and the facility does not consistently communicate timelines to walk-in clients. Calling ahead is recommended.
What happens if I show up when they are short-staffed?
At least one client drove from another state and was turned away when the facility closed early due to staffing shortages.
Do they offer medication-assisted treatment for opioid addiction?
Yes, according to their website they offer Medication for Opioid Use Disorder as part of their services.
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Last updated 2026-07-17